Resources

Free Help for Austin Homeowners in a Tough Spot

Real programs, run by government agencies and nonprofits, that cost you nothing. Most people in trouble never learn these exist.

Selling is one option. It is not the only one, and it is not always the best one. If a payment plan, a tax deferral, or a free lawyer solves your problem, you should use it and keep your house.

We put this page together because we kept having the same phone calls. Someone is three months behind and thinks the bank already owns the house. Someone over 65 is paying property taxes they could legally postpone. Someone in a divorce is about to pay a lawyer for advice a free clinic gives away. None of them knew.

If you only make one call, make it a HUD-approved housing counselor. It is free, it is not a sales pitch, and they will walk through every option your lender is required to consider before anything else happens.

Quiet residential street with single-story homes in the Austin area
the streets we work in

Mortgage trouble

Help If You Are Behind on Your Mortgage

Texas moves faster than almost every other state. A foreclosure sale can happen on the first Tuesday of a month after a notice period as short as 21 days. That short clock is the reason to make these calls today rather than next month.

Free counseling

HUD-approved housing counselors

A counselor goes through your actual numbers and every option your servicer must consider: modification, repayment plan, forbearance, short sale. Genuinely free. Nobody is selling you anything.

Find a counselor

How the program works

HUD Housing Counseling

Background on what counselors do and how the agency approval process works, if you want to know who you are calling before you call.

Read the overview

Federal regulator

Consumer Financial Protection Bureau

The agency that regulates mortgage servicers explains what your servicer legally owes you, and the order to do things in.

What to do first

Step-by-step

HUD — Avoiding Foreclosure

A plain-language walkthrough of what to do first, what your lender can offer, and which paperwork to have ready before you call.

Avoiding foreclosure

More assistance

CFPB — Mortgage & Housing Assistance

A broader hub of housing help, including how to find a counselor and what to do if your servicer is not responding to you.

See assistance options

Plain-language guide

Texas State Law Library

The state law library writes for regular people, not lawyers. Covers the Texas timeline and what each notice actually means.

Foreclosure guide

The actual law

Texas Property Code, Chapter 51

Foreclosure procedure as written in state law, including notice periods and how sale proceeds get distributed.

Read Chapter 51

State programs

Texas Dept. of Housing & Community Affairs

Runs the state housing programs. Availability moves with funding, so check what is actually open now rather than assuming.

See TDHCA programs

If you have already worked through these and a sale is the answer, here is how selling before the auction protects your equity.

Property taxes

Help With Property Taxes You Cannot Pay

Texas property taxes climb fast, and falling behind adds penalties and interest quickly. There are legal ways to slow this down, and most homeowners never use them.

If you are 65 or older, ask about the tax deferral. Texas law lets you postpone property taxes on your homestead for as long as you live there, and the taxing unit cannot foreclose over those taxes while it is active.

It is a postponement, not forgiveness. Interest keeps building and the balance is settled later, usually from the estate. Heirs are sometimes surprised by the size of it, so tell your family.

Lower the bill

Texas Comptroller — Property Tax Exemptions

Homestead, over-65, disability, disabled veteran, surviving spouse. Plenty of people qualify for one and never file for it.

See all exemptions

Postpone the bill

Texas Comptroller — Property Tax

Where the over-65 deferral lives, along with how assessment and protest work statewide.

Property tax basics

Travis County

Travis Central Appraisal District

Handles your property value and exemption applications for Austin and the rest of Travis County.

Values & exemptions

Travis County

Travis County Tax Office

Separate from the appraisal district. This is who to ask about installment plans on delinquent homestead taxes.

Bills & payment plans

Williamson County

Williamson Central Appraisal District

Round Rock, Georgetown, Cedar Park, Leander, Hutto and the rest of Williamson County.

Wilco appraisal district

Hays County

Hays Central Appraisal District

Kyle, Buda, San Marcos and the rest of Hays County, one of the fastest-appreciating counties in Texas.

Hays appraisal district

Your appraisal district handles values and exemptions. Your county tax office handles bills and payment plans. People lose weeks calling the wrong one.

Behind on taxes and considering a sale? Unpaid taxes do not block one — the title company clears the balance out of the proceeds at closing.

Legal help

Free and Low-Cost Legal Help

Divorce, probate, a title problem, an heir who will not sign. These need a lawyer, and Central Texas has real options that cost little or nothing.

No income test

TexasLawHelp.org

Run by the Texas Legal Services Center. Free legal information and court forms covering divorce, wills and probate, housing, and debt. Start here before paying anyone.

Free legal info & forms

Free if you qualify

Texas RioGrande Legal Aid

Free civil legal services for people who qualify by income, across a wide part of Texas including the Austin area.

Check eligibility

Free if you qualify

Volunteer Legal Services of Central Texas

Connects lower-income Travis County residents with volunteer attorneys who take cases at no charge.

Apply for help

Low-cost consult

State Bar of Texas Lawyer Referral

If you earn too much for legal aid, this matches you with a licensed attorney, usually for a reduced-cost first consultation. Very different from picking the top search ad.

Get referred

Plain-language guide

Texas State Law Library — Divorce

What the process actually requires in Texas, what the waiting period is, and which forms apply to your situation.

Divorce guide

Plain-language guide

Texas State Law Library — Probate

How Texas probate works, including the shorter paths that many estates qualify for and most people never hear about.

Probate guide

For how these situations affect a sale, see selling a house during divorce and selling an inherited house.

Stay safe

Protect Yourself From Scams

People in financial trouble attract predators, and Austin is no exception. The FTC documents the common patterns in its guide to mortgage relief scams. Four signs are worth memorizing:

  • A fee up front to negotiate with your lender or "stop" a foreclosure.
  • Being told to stop talking to your servicer, or to send your payments somewhere else.
  • Being asked to sign over the deed, with a promise you can rent it back or buy it later.
  • Pressure to sign papers you have not read, or refusal to let an attorney review them.

This applies to us too. A legitimate cash buyer charges you nothing, closes at a licensed title company, and encourages you to have an attorney read the contract. If anyone resists those three things, including us, walk away. You can read who runs this company before you call.

Local offices

Local Government Offices

For permits, code questions, utility bills, and county programs, go straight to the source.

City of Austin

Austin Housing Department

Housing programs and assistance available to City of Austin residents.

City housing programs

Utilities

Austin Energy

Payment arrangements and assistance programs if you are behind on utilities, which often shows up before mortgage trouble does.

Payment help

County

Travis County

County services including the probate courts that handle most Austin estates.

County services

County

Williamson County

Serving Round Rock, Georgetown, Cedar Park, Leander and Hutto.

County services

County

Hays County

Serving Kyle, Buda and San Marcos.

County services

Scam reporting

Texas Attorney General — Consumer Protection

Takes consumer complaints from Texans, including complaints about foreclosure rescue operations.

File a complaint

We buy across all three counties. For local detail on your city, we have pages for Round Rock, Pflugerville, Georgetown, Kyle, and San Marcos, among others.

The honest version

When Selling Actually Is the Right Answer

Sometimes the programs above do not fit. The house needs more work than a payment plan solves. The estate has no cash and heirs in three states. The divorce decree has a deadline. In those cases a sale is a real tool, not a defeat.

Here is how we think about it. If your house is in good shape and you have two or three months, list it with an agent. You will almost always net more, even after commission. We tell roughly a third of the people who contact us exactly that, on the first call.

A cash sale earns its place when the house needs a roof, HVAC, and cosmetics you would have to borrow to fund. Or when you are settling an estate from out of town. Or when there is a hard date you cannot move. In those situations the gap between our number and a retail net closes quickly once repairs, commission, and months of carrying costs come off the top.

If you want to see how the number is built, our process page shows the math line by line. To compare paths first, selling fast in Austin covers what actually drives the timeline. And if the house simply needs too much work, we buy exactly as it sits.

There is no obligation and no follow-up campaign. We do not send mailers, knock doors, or cold call. You found us, and that is the only way we work.

Questions About These Resources

Are these programs really free?

The counseling and legal information ones are, yes. HUD-approved housing counselors are free by design, and that is the whole point of the program. TexasLawHelp and the Texas State Law Library guides cost nothing to read. Legal aid organizations are free if you qualify by income.

A few things on this page are not free in the same way. A lawyer referral usually means a reduced-cost first consultation, not a free one. A property tax deferral postpones the bill rather than erasing it, and interest keeps adding up. Ask each organization directly what it costs before you assume.

Do I have to sell my house to use any of this?

No. Nothing on this page requires you to sell anything, and none of it runs through us. We put the list together because a lot of people call us for a sale when a payment plan or a free counselor would serve them better.

If one of these programs solves your problem and you keep your house, that is a good outcome. We would rather be the company that told you about the free option than the one that hoped you never found it.

Will calling a housing counselor hurt my credit?

No. Talking to a HUD-approved counselor is not a credit event. They do not pull your credit to give you advice, and contacting one is not reported to anyone.

What does affect your credit is what happens to the loan itself. Missed payments, a completed foreclosure, or a settled short sale all show up. That is an argument for calling sooner, because the earlier you get advice, the more options are still open.

Can I still stop a foreclosure after I get the notice of sale?

Often yes. In Texas the notice of sale has to be sent at least 21 days before the auction date, and the house is still yours until that sale happens. Reinstating the loan, a repayment plan, or a sale that pays off the balance can all end the process before the courthouse steps.

Twenty-one days is not much time, so the order matters. Call your servicer and a HUD counselor the same day the notice arrives. If a sale turns out to be the answer, that timeline is tight but workable — we have closed inside that window.

What is the over-65 property tax deferral, and is there a catch?

If you are 65 or older, Texas law lets you postpone property taxes on the home you live in for as long as you live there. While the deferral is active, the taxing unit cannot foreclose over those taxes. For someone on a fixed income watching their bill climb every year, that can be the difference between staying and moving.

The catch is that it is a postponement, not forgiveness. Interest continues to build, and the balance gets settled later, usually out of the estate when the house is sold or passed on. Heirs are sometimes surprised by the size of it. Confirm the current terms with your appraisal district before you file.

How do I know if I qualify for free legal help?

Legal aid organizations set eligibility mostly by household income, and the cutoffs change. Texas RioGrande Legal Aid and Volunteer Legal Services of Central Texas both screen you when you apply, so the fastest way to find out is to ask them rather than guess.

TexasLawHelp has no income test at all. It is free legal information and court forms for any Texan, so start there while you wait to hear back from anyone else.

What if I make too much money for legal aid?

The State Bar of Texas runs a Lawyer Referral Service that matches you with a licensed attorney, usually for a low-cost initial consultation. That is a very different thing from picking whichever firm bought the top search ad.

For a straightforward divorce or an uncontested probate, one paid hour of real advice often prevents a much more expensive problem later. Ask what the consultation costs and what it covers before you book it.

I am behind on property taxes but current on my mortgage. Does that still count as trouble?

It counts, and it moves faster than most people expect. Texas taxing units can add penalties and interest quickly, and unpaid property taxes can eventually lead to a tax foreclosure that is separate from anything your mortgage lender does.

Start with your county tax office and ask about an installment plan on a homestead, and check whether you qualify for an exemption you never filed for. If it has gone too far for that, a sale clears the whole balance at closing and stops the penalty clock.

How can I tell a foreclosure rescue scam from real help?

Four signals cover most of it. Anyone charging a fee up front to negotiate with your lender. Anyone telling you to stop talking to your servicer or send payments to them instead. Anyone asking you to sign over the deed with a promise you can rent it back or buy it later. And pressure to sign papers you have not read.

Real help does none of those. HUD counselors charge nothing. Legitimate buyers close at a licensed title company and want your attorney to read the contract. The FTC and the Texas Attorney General both publish current warnings, and both take complaints.

Do you get paid if I contact one of these organizations?

No. We receive no referral fee, no commission, and no payment of any kind from anyone listed on this page. We are not affiliated with them, they have not endorsed us, and none of them have reviewed what we wrote here.

We also do not track which links you click or ask these organizations about you. If you use this page and never contact us, that is a completely fine outcome.

What if a link is broken or a program has changed?

Tell us and we will fix it. Every link here was checked and working when the page was published, but government pages move and nonprofit funding changes without warning. A program that was open last year may be closed or full now.

This is also why you should confirm everything directly with the organization rather than relying on our summary. We cannot guarantee that any detail on this page is still accurate on the day you read it.

Can I use these resources now and still sell later if they do not work out?

Yes, and that order is usually the smart one. Call the counselor, apply for the exemption, talk to legal aid. If those solve it, you keep the house. If they do not, selling is still there.

Nothing about contacting these organizations limits your options later. When you do want a number to compare against, we will show you how it is calculated and it stays open while you decide. No follow-up campaign either way.

We are not affiliated with any organization on this page. We do not run them, fund them, or speak for them. We are not endorsed by or partnered with any of them, we receive no referral fee or payment of any kind, and none of them have reviewed or approved anything written here.

Nothing on this page is legal, tax, or financial advice. We are a home buying company, not lawyers or accountants. Program rules, eligibility, deadlines, and contact details change without notice, and we cannot guarantee that any organization will help you, that you will qualify for anything, or that these details are still accurate on the day you read them. Confirm everything directly with the organization before acting on it.

Every link here was checked and working when this page was published. If one is broken, tell us and we will fix it. For our full terms, see our terms and disclaimer.

Get a Fair Cash Offer on Your Austin House

Tell us about the property and we'll call you back with a no-obligation cash offer, usually within 24 hours.

Get My Cash Offer

Three fields. No obligation, and no pressure.

How we work

Here When You're Ready, Quiet Until Then

Our whole sales process is no-pressure by design: you get a written offer with the math attached, it stays open while you think, and there's no obligation at any point. One follow-up call, then we leave you alone.

We also don't do outbound marketing — none of it. No bandit signs stapled to utility poles, no cold calls interrupting your dinner, no stream of letters filling your mailbox asking to buy your house. If you've been getting those, they aren't from us. We put our effort into being easy to find in search results, plus a few Google ads, so we're here at the moment you decide it's time — and invisible until then.

Get Your Fair Cash Offer

Step 1 of 2 · Where do we send the offer?

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